1.Contact us by either email

generalenquiry@cordlesstelephonecompany.com

or telephone 0845-833-1134 and advise us of the reason for return.

2. Once given instructions to return the product, securely re –pack the product in original packaging and enclose proof of purchase (a copy of your order) or full details of your order including name, address, order number and contact details.

3. When returning your product, please remember that it is your responsibility to ensure the product arrives with us, therefore signed proof of receipt is recommended.

4. Once we have received your returned product, we will check the goods and action either a replacement or refund.

5. Note: CTC are responsible for the cost of replacing your faulty goods but will not refund your cost of post and packaging.

Please make all returns to CTC and send to the following address:

CTC
76 Laburnum Walk
Hornchurch
Essex.
RM12 5RJ

Please include full details of your order, your full address including post code and an email address. Don’t forget to include postage costs where required.